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Terms of Use
Last updated: November 12, 2026
- Who we are. Eternal Tanki is operated by NEXO DESENVOLVIMENTO DE SOFTWARE LTDA, CNPJ 66.333.375/0001-81, Rua Doutor Arlindo Luz, 540, Sala 01, Centro, Ourinhos/SP, CEP 19900-011, Brazil.
- The game. Eternal Tanki is an online tank battle game for Windows and macOS. Downloading and playing is free; the in-game shop offers optional purchases. Eternal Tanki is an independent game and is not affiliated with Alternativa Games, Tanki Online or ProTanki.
- Account. One personal account with a nickname and a password. You are responsible for it. Selling, buying or sharing accounts is not allowed. Under 18, you need a parent or guardian’s permission.
- Conduct. Respect others; no cheats, hacks, bots or modified clients; report bugs instead of exploiting them; no match fixing, spam, scams or attacks on the server.
- Anti-cheat and bans. The server checks shots and movement. Violations remove you from the match; three removals in 24 hours mean an automatic 24-hour ban. Moderators can mute, suspend or ban accounts. Rewards and items obtained by cheating can be removed.
- Crystals, premium and items. They can be earned by playing and some can be bought with real money. You get a personal, limited licence to use them inside the game, not ownership. They cannot be exchanged for money, cashed out, resold or transferred outside the game.
- Purchases. The shop is in test mode: no real money is charged today. When sales open, the price is shown before you confirm, the payment is made by PIX and processed by AbacatePay, and the content is delivered to your account right after confirmation.
- Withdrawal and refunds. Under Brazilian consumer law (CDC, art. 49) you can withdraw from an online purchase within 7 days. Unused content is refunded in full and removed from the account. If the content was already used, we remove what was obtained with it and review the refund case by case, within what the law guarantees. A ban for cheating gives no refund for what was already used, unless the law requires it.
- Availability. The game is provided as is. It may be offline for maintenance, have bugs or reset seasons and rankings, and we do not guarantee it will be available forever.
- Law. These terms follow Brazilian law. Nothing in them removes rights that consumer law gives you.
Questions, requests and complaints: [email protected] or our Discord server.